Introduction
Your privacy is critically important to us at Your Zone® Curtains, Bedding, Square Stacking Bin (“Your Zones“, “we“, “our“, or “us“). This privacy policy outlines how we collect, use, share, and protect your personal information through your use of our website, yourzones.shop (the “Site“) and any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the “Services“).
Please read this privacy policy carefully. We encourage you to contact us if you have any questions or concerns about our privacy practices.
What Information Do We Collect?
Information You Provide to Us
We collect information you provide directly to us when you use our Site or Services. This includes:
- Account registration information such as your name, email address, phone number, and password when you register for an account to use or purchase our Services.
- Order information such as your name, billing address, shipping address, phone number, email address, credit card number, and order details when you make a purchase from us.
- Payment information such as your credit or debit card number, card expiration date, CVV code, and billing address when you make a purchase from us.
- User content such as comments, posts, photos, videos, reviews, or other content you submit or post on our Site.
- Communications between you and Your Zones such as emails, chats, phone calls, or letters.
Automatically Collected Information
We also automatically log information about you, your computer or mobile device, and your interaction over time with our Site and Services. We collect this information using cookies, web beacons, and similar technologies. This automatically collected information includes:
- Log information such as your Internet Protocol (IP) address, operating system, browser type and language, Internet service provider (ISP), referring/exit web pages, unique device identifier, and clickstream data.
- Device information such as your device ID, device type, hardware settings, and device operating system.
- Location information such as your precise geolocation as determined through GPS, WiFi triangulation, or other technologies.
- Usage information such as pages or screens you viewed, how long you spent on pages or screens, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
- Transaction information such as order details, purchase history, payment history, and referral source.
- Cookie information such as your preferences and settings that are saved in cookies we have set on your browser or device.
How Do We Use Your Information?
We may use your information for the following purposes:
- To provide, operate, optimize, and maintain our Site and Services.
- To process and complete transactions, fulfill orders, and administer your purchases and accounts.
- To respond to your requests, inquiries, comments, feedback, and concerns.
- To send administrative communications such as administrative emails, confirmation emails, invoices, account notifications, and security alerts.
- To send periodic emails and newsletters, promotional communications, marketing offers and surveys if you opt-in to receiving them.
- To administer contests, competitions, sweepstakes, surveys or voting.
- To analyze and improve our Site and Services.
- For internal research, analytics, and analysis to operate, protect, make informed decisions, and report on the performance of our business.
- To detect, prevent, and respond to fraud, intellectual property infringement, violations of our terms and policies, or other harmful or illegal activity.
- To comply with legal obligations and requirements.
- For any other business purpose stated when collecting your personal information or as otherwise set forth in applicable law.
When Do We Share Your Information?
We may share your information with others in the following circumstances:
Affiliates and Subsidiaries
We may share your information with our parent, subsidiaries, and affiliates for business purposes such as internal reporting, administration, and asset management.
Service Providers
We may share your information with service providers that help us operate and manage our business. This includes service providers that: host our Site or Services, analyze data, process payments, conduct surveys, administer email campaigns, security and fraud prevention, customer service, marketing, and data enhancement.
Business Transfers
Your information may be transferred to successor organization if we are acquired by or merged into another company. In this event, we will notify you via email or prominent notice on our Site.
Legal Compliance and Security
We may disclose your information if required to: comply with legal process and law enforcement requests; enforce our agreements and policies; prevent financial loss, fraud, or abuse; or protect the safety of our users and the general public.
With Your Consent
We may share information with your consent. For example, we may display personal testimonials or publish content from customers on our Site.
How Do We Protect Your Information?
We aim to protect your information through technical and organizational safeguards. We use a combination of technology, processes, and training to help protect your information from unauthorized access and disclosure. However, no method of transmission or data storage can be guaranteed to be 100% secure. If you have any questions about security on our Site or Services, contact us at the address provided at the end of this policy.
International Data Transfers
We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may provide less protection than those in your home country.
Where data transfers are subject to data protection laws, we put safeguards in place to ensure the lawfulness and security of data transfers. For example, transfers within the European Economic Area (EEA) are made under EU-approved Standard Contractual Clauses.
Your Data Protection Rights
You may have certain rights regarding the personal information we collect, use, or disclose about you, depending on the applicable law, including the right to:
- Access your personal information held by us
- Request additional information about our privacy practices
- Request that we update or correct inaccuracies in your personal information
- Opt-out of receiving marketing communications
- Object to processing based on legitimate interests or for direct marketing purposes
- Request that your personal information be deleted
- Obtain a portable copy of your personal information for transmittal to another organization
- Withdraw consent at any time where processing is based on consent
- Complain to your local supervisory authority
To exercise these rights, contact us at the address provided at the end of this policy. We will process such requests in accordance with applicable laws. There may be exceptions or exemptions to these rights based on legal requirements or our lawful bases for processing your personal information.
Retention Periods
We will retain your personal information for the duration necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law or permitted based on an applicable legal basis.
Factors we consider in determining retention periods include:
- The length of time we have an ongoing relationship with you
- Whether we have a legal obligation to keep or process your information (for example, certain laws require us to keep records of transactions for a certain period of time before we can delete them)
- Whether retention is advisable considering our legal position (such as for statutes of limitations, litigation, or regulatory matters)
- Our legitimate business operations needs, such as proper maintenance of our account records, facilitating customer service, and analyzing information over time for business insights
Use of Services By Minors
Our Services are not directed to individuals under the age of sixteen (16), and we do not, though our Site or Services, intentionally gather personal information about visitors who are under the age of sixteen (16). If a child under sixteen (16) has provided us with personal information, a parent or guardian of that child may contact us to have the information deleted from our systems.
Cookies and Tracking Technologies
We and our service providers use cookies, web beacons, tags, scripts, local shared objects such as HTML5, and similar tracking technologies for purposes such as:
- Customizing, measuring, and improving our Site and Services and your experience
- Remembering your account settings, language preferences, logged-in status and account access
- Advertising, recommendations, and personalized content based on your browsing history and interests
- Analyzing trends, statistics, and usage to improve our Site and Services
You can accept or reject cookies through your browser settings and other tools. Please note that certain areas of our Site and Services may not work properly without cookies. Read more about how we use cookies and similar technologies in our Cookie Policy.
Google Analytics
We use Google Analytics to better understand usage of our Site and Services. Google Analytics collects information such as how often users access the Site and Services, what pages they visit, tests they perform, and what other sites they have used prior to coming to the Site and Services. We use the information we get from Google Analytics to analyze traffic, improve our Site and Services, identify new features or offerings our customers need, and monitor the effectiveness of our marketing campaigns.
Google Analytics uses first-party cookies and other identifiers to collect information about website use and activity. You can learn more about how Google protects data collected by Google Analytics in the Google Analytics FAQ. You can also opt-out of Google Analytics tracking here.
Third Party Links
Our Site and Services may contain links to third party websites. Any access to and use of such linked websites is not governed by this policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites.
Changes to This Privacy Policy
We may modify this privacy policy from time to time to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by posting a notice on our Site prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.
How to Contact Us
If you have any questions about this privacy policy or our information practices, please contact us at:
Privacy Officer
yourzones.shop
123 Your Zone Dr
City, ST 12345
[email protected]